Contact us

General Enquiries

Visitor Experience Information Desk
Tel: 020 7402 6075

For all ticketing enquires please email:

Shop Enquiries

Tel: +447741885943

Limited Editions

Exhibition Catalogues & Products


We welcome visitor feedback! It helps us to continually improve our visitors’ experiences and informs our decision-making processes. We want to make sure you enjoy your visit and that you come back to see us again.

Our specially trained staff are on hand to speak with you regarding all aspects of your visit, from discussing the exhibition and artworks in detail to listening to any comments or concerns you may wish to raise regarding your experience with us. In most cases, your queries and concerns can be resolved quickly in person, but in some instances, further information may be necessary.

If you think of something after your visit that you would like to share with us, the quickest way is by telephone. We are open daily from 10am to 6pm and can be called on: +44 (0)20 7402 6075

You may prefer to send us your feedback in writing. If a response is required, we will aim to contact you within two working days.

Please email us at:

Please write to us at:
Visitor Feedback
Serpentine Galleries
Kensington Gardens
London W2 3XA
United Kingdom

We welcome all visitor feedback and carefully consider any compliments, suggestions or complaints that we receive. We will share it with the relevant departments within the Serpentine with the aim of improving our processes and policies or simply praising staff for a job well done. We will respect your privacy and will resolve your concerns to the best of our ability. For more information, please read our Feedback and Complaints Policy and Procedure.

Contact us

Director and Executive support

Chief Executive
Bettina Korek

Artistic Director
Hans Ulrich Obrist

Senior Project Manager
Mayumi Tomita

Director of Strategic Operations and Finance
Max Glazer-Munck

Research and Communications Coordinator
Jamie Kodera

Executive Assistant to the Artistic Director
Rhiannon Stanford

Executive Assistant to the Chief Executive
Natalia Clark

Executive Assistant to the Director of Strategic Operations and Finance
Georgiana Hone

Internal Communications Manager
Bhushan Kumar

Strategic Advisor to Serpentine
Rose Dempsey


Chief Curator
Lizzie Carey-Thomas

Director of Curatorial Affairs and Public Practice
Yesomi Umolu

Personal Assistant to Director of Curatorial Affairs & Public Practice
Rebecca Ribichini

Gallery Manager
Mike Gaughan

Installation and Production Manager
Joel Bunn

Production Manager
Halime Özdemir

Production Manager
Honor Bailey-Rosse

Production Coordinator
Bea Redweik

Curator, Exhibitions and Public Art
Melissa Blanchflower

Curator at Large, Architecture and Site-Specific Projects
Natalia Grabowska

Curator, Exhibitions
Tamsin Hong

Associate Curator, Exhibitions
Chris Bayley

Assistant Curator, Exhibitions
Sarah Hamed

Assistant Curator, Exhibitions
Alexa Chow

Curator at Large, Live Programmes
Claude Adjil

Curator, Live Programmes
Kostas Stasinopoulos

Curatorial Assistant
Eva Speight

Curator, Education
Alex Thorp (Maternity)

Assistant Curator, Education
Jemma Egan

Curator, Civic
Amal Khalaf

Associate Curator, Civic
Elizabeth Graham

Assistant Curator, Civic
Layla Gatens

Senior Editor and Curator of Editorial Projects
Hanna Girma

Content Producer
Fiona Glen


Arts Technologies

Head of Arts Technologies
Kay Watson

Arts Technologies Curator
Eva Jäger

R&D Platform Producer
Alexander Boyes

Arts Technologies Commissions Curator
Tamar Clarke Brown

R&D Strategic Lead
Victoria Ivanova

Associate Producer
Roisin McVeigh

Communications, Print & Digital

Head of Audiences and Marketing
Flora Kessler

Head of Media Relations
Nicolas Smirnoff

Press Officer
Funmi Lijadu

Senior Data CRM Systems Manager
Romano Feliziani

Audiences and Communities Manager
Youssra Manlaykhaf

Senior Marketing Manager
Freya Jewitt

Website and Social Media Editor
Sophia Wee


Development, Events & Commerce

Director of Development
Esther McLaughlin

Head of Trusts, Foundations and Government
Michael Taylor

Head of Corporate Partnerships
Octavia Stead

Corporate Partnerships Executive
Helen Hutchinson

Head of Philanthropy
Eleanor Shakeshaft

Philanthropy Manager
Lea Herbeth

Philanthropy Executive
Eleanor Digby

Head of Patrons
Antonia Grosse

Patrons Manager
Elinor Lloyd

Patrons Executive
Lydia Dickens

Editions Sales Manager
Tanya Karina Pragnell Lopez: + (44) 7741885943

Limited Editions Assistant
Isobel Adderley

Head of Events
Freddie Huntington

Events Manager
Jordan Page

Events Manager
Jess Peden

Events Manager
Nadia Feseha

RSVP: 020 7298 1503



Finance & HR

Head of Finance
Iza Maria Karasewicz-Cicala

Senior Financial Accountant
Ally Gill

Finance Business Partner
Ramandip Jhangaria

Finance Business Partner
Muhammad Atib Hussain

Finance Officer
Bernard Mugo


Head of Human Resources
Helen Gray

Head of Human Resources (Exiting)
Caroline Cromarty

Recruitment Manager
Roshni Hirani

HR Advisor
Amanda Keane


Visitor Experience

Head of Visitor Experience
Claudia Iorio

Contact the Team