Contact us

General Enquiries

Visitor Experience Information Desk
Tel: 020 7402 6075
Email: [email protected]

For all ticketing enquires please email: [email protected]

Shop Enquiries

Tel: +447741885943

Limited Editions
Email: [email protected]

Exhibition Catalogues & Products
Email: [email protected]


We welcome visitor feedback! It helps us to continually improve our visitors’ experiences and informs our decision-making processes. We want to make sure you enjoy your visit and that you come back to see us again.

Our specially trained staff are on hand to speak with you regarding all aspects of your visit, from discussing the exhibition and artworks in detail to listening to any comments or concerns you may wish to raise regarding your experience with us. In most cases, your queries and concerns can be resolved quickly in person, but in some instances, further information may be necessary.

If you think of something after your visit that you would like to share with us, the quickest way is by telephone. We are open daily from 10am to 6pm and can be called on: +44 (0)20 7402 6075

You may prefer to send us your feedback in writing. If a response is required, we will aim to contact you within two working days.

Please email us at: [email protected]

Please write to us at:
Visitor Feedback
Serpentine Galleries
Kensington Gardens
London W2 3XA
United Kingdom

We welcome all visitor feedback and carefully consider any compliments, suggestions or complaints that we receive. We will share it with the relevant departments within the Serpentine with the aim of improving our processes and policies or simply praising staff for a job well done. We will respect your privacy and will resolve your concerns to the best of our ability. For more information, please read our Feedback and Complaints Policy and Procedure – October 2020.

Contact us

Director and Executive support

Chief Executive
Bettina Korek

Artistic Director
Hans Ulrich Obrist

Senior Project Manager
Mayumi Tomita

Director of Strategic Operations and Finance
Max Glazer-Munck

Research and Communications Coordinator
Jamie Kodera

Executive Assistant to Artistic Director
Rhiannon Stanford

Executive Assistant to Chief Operating and Financial Officer
Georgiana Hone

Internal Communications Manager
Bhushan Kumar

Strategic Advisor to Serpentine
Rose Dempsey


Chief Curator
Lizzie Carey-Thomas

Director of Curatorial Affairs and Public Practice
Yesomi Umolu

Gallery Manager
Mike Gaughan

Installation and Production Manager
Joel Bunn

Production Manager
Halime Özdemir

Production Manager
Honor Bailey-Rosse

Production Coordinator
Bea Redweik

Assistant Curator, Exhibitions
Sarah Hamed

Curator, Exhibitions and Public Art
Melissa Blanchflower

Assistant Curator, Exhibitions
Natalia Grabowska

Assistant Curator, Exhibitions
Chris Bayley

Curator at Large, Live Programmes
Claude Adjil

Associate Curator, Live Programmes
Kostas Stasinopoulos

Curatorial Assistant
Eva Speight

Education Curator
Alex Thorp (Maternity)

Assistant Curator, Education
Jemma Egan (Sabbatical)

Civic Curator
Amal Khalaf

Associate Civic Curator
Elizabeth Graham

Assistant Civic Curator
Layla Gatens

Senior Editor and Curator of Editorial Projects
Hanna Girma

Content Producer
Fiona Glen


Arts Technologies

Head of Arts Technologies
Kay Watson

Arts Technologies Curator & Co-Department Lead
Eva Jäger

R&D Platform Producer
Alexander Boyes

Arts Technologies Commissions Curator
Tamar Clarke Brown

R&D Strategic Lead & Co-Department Lead (Maternity Cover)
Victoria Ivanova

Associate Producer
Roisin McVeigh

Communications, Print & Digital

Head of Audiences
Flora Kessler

Head of Media Relations
Nicolas Smirnoff

CRM Manager
Lisa Benson

Audiences and Communities Manager
Youssra Manlaykhaf

Senior Marketing Manager
Freya Jewitt

Website and Social Media Editor
Sophia Wee

Email: [email protected]

Development, Events & Commerce

Director of Development
Esther McLaughlin

Head of Trusts, Foundations and Government
Michael Taylor

Head of Corporate Partnerships
Octavia Stead

Corporate Partnerships Executive
Helen Hutchinson

Head of Philanthropy
Eleanor Shakeshaft

Philanthropy Manager
Lea Herbeth

Head of Patrons
Antonia Grosse

Patrons Manager
Elinor Lloyd

Patrons Executive
Lydia Dickens

Editions Sales Manager
Tanya Karina Pragnell Lopez: + (44) 7741885943

Limited Editions Assistant
Isobel Adderley

Head of Events
Freddie Huntington

Events Manager
Alex Russell (Maternity Leave)

Events Manager
Jordan Page

Events Manager
Jess Peden

Events Manager
Nadia Feseha

RSVP: 020 7298 1503

Email: [email protected]

Email: [email protected]

Finance & HR

Head of Finance
Izabela Maria Karasewicz-Cicala

Senior Financial Accountant
Ally Gill

Finance Business Partner
Muhammad Atib Hussain

Finance Officer
Anis Kamalee

Email: [email protected]

Head of Human Resources
Caroline Cromarty

Recruitment Manager
Roshni Hirani

HR Advisor
Amanda Keane

Email: [email protected]

Visitor Experience

Head of Visitor Experience
Claudia Iorio: 020 7298 7588
[email protected]

Contact the Team
[email protected]
[email protected]