Your Visit

Visiting Safely

  • Always book a FREE timed ticket in advance for exhibitions and events.
  • Please arrive on time with your mobile ticket. We are unable to accommodate visitors who arrive more than 15 minutes late
  • Please follow all the safety instructions onsite
  • Observe physical distancing and act on any guidance our staff give you
  • Wear a face covering, unless you are exempt
  • Use the hand sanitiser provided and wash your hands regularly
  • Please download our Free Digital Guide ahead of your visit, and bring your own headphones and smartphone
  • Visit our facilities page for up to date access information
  • Importantly, if you are ill, especially if you fall into one of the vulnerable groups, then you must postpone your visit and help keep everyone safe by staying at home
  • For more information on advanced free ticketing please contact [email protected]

What to expect

  • Carefully managed visitor numbers
  • Hand sanitiser dispensers provided in the gallery
  • No cloakroom. Avoid bringing bulky coats or large holdalls or wheelie bags. Only one, reasonably-sized, personal bag per visitor will be permitted

Discovering exclusive content from your mobile

Download our free app to discover more about the artists and exhibitions. Visit the App Store or Google Play and search Bloomberg Connects, or use our free WiFi and scan the QR codes when you are on site. The free digital guide gives you access to additional content, audio, video and curator tours – as well as videos of artists talking about their work.

The Bloomberg Connects digital guide is part of a wider digital engagement programme at the Serpentine Galleries, supported by Bloomberg Philanthropies.

Coming to an event

The Serpentine holds performances, talks, workshops and family events throughout the year, all of which are free or low-cost. Click here to see What’s On.

Keeping in touch

Sign up to our email newsletter at serpentinegalleries.org/newsletter and follow us on Instagram, Twitter, Facebook and YouTube.

At Serpentine, we aim to engage broad audiences and keep our exhibition programme free year-round. We are so grateful to Arts Council England and the Department for Digital, Culture, Media and Sport (DCMS), for the Culture Recovery Fund so we can continue to be #HereForCulture.