Your Visit

Planning your visit

  • Our exhibitions are FREE and we welcome walk-in visitors. You can also book a timed ticket in advance.
  • If you have booked an event please arrive on time with your mobile ticket. We are unable to accommodate visitors who arrive more than 15 minutes late. For many events, a limited number of tickets will be available on the door.
  • You can download our Free Digital Guide ahead of your visit to use on your own headphones and smartphone.
  • Visit our facilities page for up-to-date access information.
  • For more ticketing information please contact [email protected]

What to expect when you arrive

  • Carefully managed visitor numbers.
  • If you haven’t already booked a ticket we’ll ask you to register at the door.
  • Hand sanitiser dispensers provided in the gallery.
  • No cloakroom. Avoid bringing bulky coats, large holdalls, wheelie bags or scooters/fold-up bikes. Only one, reasonably-sized, personal bag per visitor will be permitted.

Discovering exclusive content from your mobile

Download our free app to discover more about the artists and exhibitions. Visit the App Store or Google Play and search Bloomberg Connects, or use our free WiFi and scan the QR codes when you are on site. The free digital guide gives you access to additional content, audio, video and curator tours – as well as videos of artists talking about their work.

The Bloomberg Connects digital guide is part of a wider digital engagement programme at the Serpentine Galleries, supported by Bloomberg Philanthropies.

Coming to an event

The Serpentine holds performances, talks, workshops and family events throughout the year, all of which are free or low-cost. Click here to see What’s On.

Keeping in touch

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At Serpentine, we aim to engage broad audiences and keep our exhibitions free year-round. We are so grateful to Arts Council England and the Department for Digital, Culture, Media and Sport (DCMS), for the Culture Recovery Fund so we can continue to be #HereForCulture.

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